A: As stated in our policy, if you are not satisfied with your purchase, you may return or exchange your item within 30 days of receipt.

Please return shoes in original, unworn condition for exchange or refund.

Once we receive the returned item in good condition, we will arrange an exchange or refund within 3 working days.

Please refer to our exchange/refund policy at the following link: https://www.fsjshoes.com/pages/refund-and-exchange