Estimate Arrival Time
Your order’s estimated arrival time = Processing Time + Shipping Time
Please note: All estimates exclude weekends and holidays.
Processing Time
Standard Orders: Up to 3 business days
Rush Orders: 2 business days
After your payment is authorized and verified, we begin processing your order. Processing time is the time we take to prepare your order before it ships. This does not include weekends or public holidays.
Shipping Information by Region
| Country / Region | Shipping Method | Shipping Time | Shipping Cost |
|---|---|---|---|
| United States (48 contiguous states &Washington, D.C.) | Free Shipping | 6–12 business days | FREE |
| United States (All 50 States & Washington, D.C.) | Expedited Shipping | 5–7 business days | From $30 to $60 USD |
| Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands | Standard Shipping | 10–15 business days | $25 USD |
| U.S. Minor Outlying Islands | Standard Shipping | 6–22 business days | $35 USD for the first 2kg, plus $35 USD per additional 1kg |
| UK, Germany, France, Philippines | Standard Shipping | 6–10 business days | FREE |
| Australia, Italy | Standard Shipping | 8–12 business days | FREE |
| Japan, Singapore | Standard Shipping | 3–5 business days | FREE |
| Canada | DHL Express | 5–7 business days | 33.94 CAD for the first 1kg, plus 33.94 CAD per additional 1kg |
| New Zealand | Standard Shipping | 6–22 business days | 20 USD |
| United Arab Emirates | Standard Shipping | 6–22 business days | $40 USD for the first 2kg, plus $40 USD per additional 1kg |
| Greece, Switzerland | Standard Shipping | 14–18 business days | $25 USD for the first 2kg, plus $25 USD per additional 1kg |
| Spain, Netherlands | Standard Shipping | 6–10 business days | 20 USD |
| Austria, Sweden, Hungary, Ireland, Czech Republic, Denmark, Luxembourg, Slovenia, Lithuania | Standard Shipping | 10–15 business days | 20 USD |
| Bermuda | Standard Shipping | 6–22 business days | $35 USD for the first 2kg, plus $35 USD per additional 1kg |
For all other countries/regions not listed above
Shipping availability, methods, and fees may vary.
Please contact our customer service team or refer to the checkout page for accurate shipping rates and options for your location.
Missing Orders or Items
If you are missing a shipment or any items in your order, please contact us within 30 days of the shipping date. We’re happy to help resolve the issue.
Notice for Mexico Orders: Starting Jan 1, 2025, RFC or CURP is required for customs clearance. Please enter your tax ID in the “Tax Number” field at checkout. RFC: 13 characters | CURP: 18 characters
Contact Us
Have questions or need help? Reach out to us at support@fsjshoes.com
Our support team is here to assist you.